Privacy Policy

1. Data Collection
Personal data is collected when users visit the website, create an account, make purchases, or contact customer support. Information collected may include contact details, order and transaction data, account information, communications, and technical data such as IP address and device information.

2. Use of Personal Information
Collected information is used to:

  • Process orders, payments, returns, and refunds
  • Communicate regarding orders or support requests
  • Operate and improve website functionality and performance
  • Comply with legal obligations
  • Prevent fraud and unauthorized activity

3. Legal Basis for Processing
Personal data is processed based on contractual necessity, legal compliance, legitimate business interests, or user consent where required.

4. Payment Processing
Payments are processed securely through third-party providers. Sensitive payment details are not stored directly by the website operator.

5. Platform & Third-Party Services
The website operates on a third-party e-commerce platform that processes personal data on behalf of the business according to its own privacy standards.

6. Cookies & Tracking Technologies
Cookies and similar technologies are used to operate the website, improve user experience, and analyze traffic. Users can manage cookie preferences through their browser settings.

7. Data Sharing
Personal information is shared only when necessary with:

  • Platform providers and service partners
  • Payment processors and fraud prevention services
  • Shipping and logistics providers
  • Legal or regulatory authorities when required

Personal data is not sold or rented to third parties. International data transfers may occur with safeguards to maintain protection standards.

8. Data Retention
Personal data is retained only as long as necessary for operational, legal, or regulatory purposes, after which it is deleted or anonymized.

9. User Rights
Users may have rights including:

  • Access to their personal data
  • Correction of inaccurate information
  • Requests for deletion
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent where applicable

10. Security Measures
Reasonable technical and organizational measures are implemented to protect personal information. Absolute security cannot be guaranteed.

11. Updates to Privacy Policy
This Privacy Policy may be updated periodically. Updated versions become effective immediately upon publication and are available on the website.